How Do You Find Out Where a Call Originated From on Verizon?

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You must be subscribed to a Verizon Wireless postpay consumer account to sign up for My Numbers. At this time, Verizon Wireless prepaid customers, business customers and government accounts (federal, state and local) are not eligible to sign up for My Numbers.

Verizon My Numbers lets you use multiple phone numbers without the hassle of carrying around multiple phones.

Once you set up the app, you'll be able to:

• Manage multiple phone numbers from one device. Add up to four numbers to your phone with unlimited calling and texting, for $15/mo per number.
• Call and text from any of your phone numbers on just one phone.
• Organize your business and personal life with separate text and voicemail inboxes for each number.
• Identify which number is receiving a call or text by customizing the name, icon, notification tones and ringtones. .
• View all of your messages, voicemails and calls in one place, sorted by number.

Keep your business and personal life separate with different numbers, all on a single phone with Verizon's My Numbers App.

*Requires a Verizon phone number that is eligible for charging directly to an account. You can view the subscription on your monthly Verizon bill. You can manage your subscription(s) via the application.

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Ratings and Reviews

This COULD be a great service. But...

I am a sole proprietor with an iPhone X and thought this would be a great way to use one cell phone for personal and business calls. I've spent thousands in marketing material to advertise the MyNumbers phone number I got. The app itself seems fine. The only problem is, the call service has been extremely unreliable. Dropped calls, horrible audio quality, and calls that never ring through. I even lost a client because they couldn't reach me. Meanwhile, my main personal number can make and take calls just fine. I called Verizon for help and they told me someone would call back within 24 to 48 hours. No one ever called. I went to my local Verizon store and no one there had ever even heard of this app or the service! Their recommendation was to upgrade to the latest iPhone and to port the number to a new plan. Only problem is they couldn't port the number from within Verizon! They had to call their own customer support and the recommendation was to port my number out to Google Voice for a couple of days and then port it back to Verizon under a new plan. Ridiculous! If you're a small business owner, do yourself a favor and get a business plan from the beginning. This has become a nightmare from a business standpoint. Verizon, please...you have to figure this out!

We are sorry you are having difficulty with the app and would like to get more information so that we can troubleshoot and address your issue.
Can you please send an email to My Numbers customer support at "mynumbers@verizonwireless.com"

Fundamental Bug - Multiple Billings

I launched the app a week ago and it had forgotten who I was and that I already had a subscription. It's only option was to subscribe. Thinking that it would log me back in, I clicked it, entered my phone number, it found my previous MyVerizonNumber and things were fine until I got the bill. They had BILLED ME TWICE for the same number. Calling support they sent me to two different levels and realized the it is obviously a bug that it won't give the option to log back in. You read correctly, once your logged out of the app (software update, or clicking sign out) it won't let you log back in without subscribing again and charging you again for the same line). Ended up scrapping the whole service and giving up my phone number as a result. DO NOT USE. Instead use a VoIP service (google voice, etc) or if your phone has dual sims (my iPhone has an esim) you can use that for your second line.

Double charged and failed to cancel subscription

Double charged my account. Verizon reps were not familiar with this app or how to problem solve a recurring subscription.
Tried to fwd calls and its not an option. Cannot have the calls go to my regular dialer like other apps. Wanted Verizon instead of others for more security and privacy. Oxymoron maybe. But places like Bob's VOIP Second Line just don't make me feel very private.
I wanted to forward the calls to my office when I am off work, but this service does not recognize *72 commands as valid. Not like a real phone line does.
Cannot turn off the voicemail either, it can only be reset to default greeting.
Verizon doesn't treat this number like a true second line, if it did many of these options would be available.
For 5 more dollars a month (20) I can have a whole second phone and put it away when I am not working then not have to worry about forgetting to turn off notifications and such.
I would only use this My Numbers app if it were $8 a month instead of $15.
There are many cheaper options for those of you not so concerned about client privacy. I prefer legit establishments for that reason and so wont use those $5 cheapies!
Also, ringtone and call quality fluctuates in volume during incoming calls and live calls.

App Privacy

The developer, Verizon Wireless, indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Purchases
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Verizon Wireless

Size

118.7 MB

Category

Utilities

Compatibility

iPhone: Requires iOS 11.0 or later.

Age Rating

Copyright

Price

Free

App Support
Privacy Policy

Supports

Family Sharing

With Family Sharing set up, up to six family members can use this app.

More By This Developer

How Do You Find Out Where a Call Originated From on Verizon?

Source: https://apps.apple.com/us/app/verizon-my-numbers/id1353806248

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